PRIVACY POLICY

October 2024


PANACHE LIMITED (“PANACHE”) RESPECTS YOUR PRIVACY AND IS COMMITTED TO PROTECTING YOUR PERSONAL DATA. THIS PRIVACY NOTICE WILL INFORM YOU AS TO HOW WE LOOK AFTER YOUR PERSONAL DATA AND TELL YOU ABOUT YOUR PRIVACY RIGHTS AND HOW THE LAW PROTECTS YOU AS THE DATA SUBJECT.

Registered Address - Panache Limited, 40 commercial arcade, St Peter Port, Guernsey, GY1 1LB

Telephone - 01481715696

Email - Panachegsy@gmail.com.



The Data Protection (Bailiwick of Guernsey) Law , 2017.

Please read our privacy policy carefully to have a clear understanding of how we collect, use, protect and handle your Personal Information.

THE TYPE OF PERSONAL INFORMATION WE COLLECT -

  • When booking / enquiring on our website, you will be asked for your name, phone number and email address.

  • Online bookings may ask for your card details to take a deposit for the service you are booking.

THE SOURCES FROM WHICH WE COLLECT YOUR PERSONAL DATA -

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Email / Text reminder for your appointment with us.

  • Contacting you in regards to your appointment.

    We also receive personal information indirectly, from the following sources:

  • Online booking system.

HOW WE USE YOUR INFORMATION -

  • We may use the information we collect from you when you register for -

  • Marketing communication. Such use being necessary for the purpose of our legitimate interests.

  • To communicate regarding a service you have booked. Such use being necessary for us to facilitate the contract we have to provide services to you.

HOW WE STORE YOUR PERSONAL INFORMATION -

  • Your information is stored on a password protected computer system (based in the registered address).

  • Your personal data will not be kept for longer than is necessary to fulfill the specific purposes outlined in this Privacy Policy. If you have not visited the salon for two years your profile will be deleted along with all notes and history.

    If you wish to change or delete your personal data, please email us.

YOUR PERSONAL DATA PROTECTION RIGHTS -

Under the Data Protection (Bailiwick of Guernsey) Law, 2017, you have rights as detailed below:

  • Right to information for personal data collected from you.

  • Right of access.

  • Right to object to processing for direct marketing purposes.

  • Right to object to processing on grounds of public interest.

  • Right to object to processing for historical or scientific purposes.

  • Right to rectification

  • Right to erasure.

  • Right to restriction of processing.

  • Right not to be subject to decisions based on automated processing.

  • Right to data portability.

  • For further information on exercising your rights listed above, please visit the following link:

Individuals Rights - ODPA

In almost all circumstances, you are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Panachegsy@gmail or 01481715696 if you wish to make a request.

HOW TO COMPLAIN-

If you have any concerns about our use of your personal information, you can make a complaint to us at [Insert your organisation’s contact details for data protection queries].

You can also complain to The Office of the Data Protection Authority (ODPA) if you are unhappy with how we have used your data.

The ODPA’s address:

The Office of the Data Protection Authority Block A, Lefebvre Court,

Lefebvre Street,

St Peter Port,

GY1 2JP

Telephone number: 01481 742074

ODPA website : https://www.odpa.gg

VOUCHERS POLICY

Vouchers purchased from Panache Limited, can only be used at the registered address.

All Vouchers have a 12 month expiry date from the date purchased.